When playing live casino, players are connected to a real dealer in real-time via video feed. This is streamed from studios or land-based casinos to the player’s desktop or mobile device. The dealer interacts with the players through a chat function, creating a more social experience and replicating the feeling of being in a land-based casino.
When it comes to live games, the best software providers have a wide variety of game options available for players. In addition to the standard table games found in every land-based casino, there are also specialties such as live blackjack and baccarat. Some even offer special payouts on these hands, as well as roulette and poker. These specialty games are a great way to make a live casino even more exciting and fun to play.
In order to run a live casino, operators need to invest in several key components. Those include the physical casino studio where the games are conducted, professional dealers, gaming tables and state-of-the-art cameras and audio equipment. The most important piece of the puzzle is the GCU (Game Control Unit) which is an encoding device no bigger than a shoebox and is responsible for the video that is broadcast to the player.
Another aspect to look for is the quality of the streaming. The higher the quality, the better the gaming experience and the more potential revenue a casino can generate. In order to ensure that the streaming is of high-quality, the operator should work with a specialist who can provide quality assurance. In order to avoid frame drops, the operator should use ABR (Adaptive Bitrate Adjustment) technology that compensates for network congestion.
The game portfolio is also a very important factor to consider when choosing a provider. The standard set of table games you will find at most live casinos is the golden trio: blackjack, roulette and baccarat. However, the best providers can offer a full range of live games and add new ones on a regular basis. The most reputable providers are known for their reliability, high-quality graphics and fast response times.
Lastly, it is important to check whether the provider offers a dedicated support team that is available around the clock and can answer your questions in a timely manner. This is particularly important if you have any problems while playing the games or need assistance with your account. Also, be sure to see if the provider works with approved ADR providers that will settle any disputes between you and the casino. This will guarantee that your concerns are dealt with quickly and efficiently, making the live casino experience as enjoyable as possible. A good live casino will always put the players’ interests first. This means putting up with occasional technical difficulties in the name of offering a top-notch service. As a result, the best live casinos will have a reputation for being fair and honest with their customers. This will give them a competitive edge over their competitors.